To help us help you faster:
  • Include the domain name you're asking about.
  • Existing customers: your order ref (DC-100123) or account email gets you straight to the right place.
  • Replying to any of our emails lands in the same inbox.
Good to know

Hours
Mon-Fri, 9am-5pm NZT
(the catching robots work 24/7)

Common questions
Pricing, timing and cancellations are all covered in the FAQ.

New here?
How dropcatching works is the best place to start.